Burnie Airport is committed to providing infrastructure, activities and services that meet the needs of all customers.

  • Tactile ground surface indicators are used within the terminal to provide the visually impaired indication of changes of condition.

  • Drop-off and pick-up areas are available in the car park at the front of the terminal at ground level. Disabled parking is available in this area and is clearly sign posted.

  • Ground transport is easily accessed outside of Terminal.

  • The taxi rank is located directly outside the terminal at ground level. Taxis that can accommodate wheelchairs can be requested when booking or during the flight to Burnie.

  • From the Disabled parking bays to check-in is less than 20 metres and assisted access is not available unless agreed with the airline in advance.

  • From the baggage collection area to the Disabled parking bays is less than 20 metres and assisted egress is not available unless agreed with the airline in advance.

  • Public toilets are located in the terminal. There is a separate disabled toilet and separate parent’s room.  Braille is included on toilet access doors signs, to assist the vision impaired locate the correct facility.

  • Guide dogs are welcome inside the terminal.

DIRECT ASSISTANCE
The airlines are directly responsible for offering assistance with and information about your travel.  Please contact your airline of choice to ask any questions or arrange assistance to and from the aircraft, gate and baggage areas.

ACCESS TO/FROM AIRCRAFT
The access from the Terminal to the Aircraft steps is basically flat and allows easy access to and from the gate lounge to the aircraft.  Airline staff can offer assistance for boarding and disembarkation by prior arrangement.  The Airlines for all flights to Melbourne provide lift assess to the Aircraft and will by prior arrange facilitate early access to the Aircraft to persons with disabilities.

PRIOR TO ARRIVAL
To assist in the provision of the best service available, passengers are asked to advise the airline or travel agent when making a flight booking of any disability or assistance required at the airport. The airline or travel agent can then make any necessary arrangements, for example book a wheelchair or reserve a specific seating requirement for a guide dog.

It is also important to check if medical clearance is required by the airline for your specific circumstances.

Each airline has different guidelines on carriage of people with reduced mobility and requirements for special assistance.  We recommend that you speak to your airline in advance and at the time of booking.

If you will require staff assistance on departure or arrival, this will need to be pre-arranged.  Please always arrive with plenty of time prior to your flight departure.  Your airline will advise you of the correct check-in time requirements.

Website information
www.rex.com.au
www.sharpairlines.com
www.qantas.com